Support
FAQ
Tell us about the main steps we as a customer should go through to hire a developer from Talentpul?
It all starts with understanding your needs, both current and future needs. The very first step is filling out the form at our Hire Talent page. After receiving your request we will contact you to better understand what kind of developers you need, whether you need a team lead or not, and other aspects. After understanding your needs, we will offer you developers from our Talentpul who meet your current needs and in case you confirm you are comfortable with a developer or developers we can proceed to signing our standard agreement. The entire process from your initial request to the day when new developers join your team usually takes about 5 to 10 business days. Should you have further questions, we suggest contacting us using the form below.
Is Talentpul a marketplace or staffing agency that offers remote developer services?
We are not a marketplace or staffing agency though we have some elements of both. We at Talentpul build and take care of a community of talented developers who are passionate about writing code.Finding and vetting the best talent across the globe takes time and effort. Finding and screening global projects and tech companies who need remote developers also takes time and effort. As a result of our efforts, tech companies are able to access the best talent from our community while talented developers in our community can work on global projects and gain new experiences that they wouldn’t have otherwise gotten working with local companies in countries where they live and work.
Why aren’t you asking for a prepayment or a security deposit from your prospective customers like other companies usually demand?
We are confident that we provide high quality services at competitive prices so this confidence translates into post-payment services for our customers.
How does your 100% satisfaction guarantee work?
We offer our customers a 100% satisfaction guarantee so they can be comfortable with hiring developers they have never worked with before. Our guarantee is that in a situation when a customer is not satisfied with a developer or developers they hired through Talentpul, we will offer a replacement based on the feedback we receive from a customer.